PLACING PROFESSIONALS

Make a Referral

We respond to all referral enquiries within 4 working hours. Our referrals line is monitored 24 hours a day, 7 days a week - including evenings, weekends and bank holidays.

THE PROCESS

How referrals work

We've designed our referral process to be straightforward and responsive. Here's what to expect.

  1. Initial contact

    Complete the secure referral form below or email us directly to check availability.

  2. Matching discussion

    Our Registered Manager will speak with you directly to understand the young person's needs, current situation, and what a successful placement looks like. We'll be honest if we don't think we're the right fit.

  3. Documentation review

    We'll ask you to share relevant documentation so we can carry out a thorough matching assessment. The checklist below sets out what's essential and what's helpful to have.

  4. Decision & placement planning

    Once we've agreed a match, we'll work with you to plan the admission, prepare the young person, and arrange an introductory visit where appropriate. We aim to move quickly without cutting corners.

DOCUMENTATION

What we'll need

To assess whether we can offer a safe and suitable placement, we need certain information about the young person. Please share as much as you can at the referral stage.

Essential

  • Placement request / referral form
  • Care plan (or draft care plan)
  • Risk assessment
  • Education, Health and Care Plan (if applicable)
  • Previous placement history
  • Chronology
  • Court orders / legal status

Helpful to have

  • Previous placement summaries or reports
  • Health passport / medical history
  • Educational records and current school contact
  • CAMHS assessment or referral letters
  • Relevant police intelligence (where shareable)
  • The young person's views on placement
  • Family contact arrangements

Missing documentation should not prevent you from making an initial referral. Call us first and we can talk through what you have.

SECURE REFERRAL FORM

Submit a referral

This form is for placing professionals only. Please do not use this form to make a self-referral or to raise a safeguarding concern - see our safeguarding page for the correct route.

Your details
Young person details

Please use initials or a reference number if you prefer not to share the young person's name at this stage.

Consent and declaration
AFTER YOU SUBMIT

What happens next

  1. Acknowledgement - You'll receive an automated acknowledgement by email immediately after submitting the form.
  2. Call from our manager - Within 4 working hours, our Registered Manager will call you to discuss the referral and confirm whether we can progress to assessment.
  3. Matching assessment - We'll review the documentation you've provided and complete our internal matching assessment. We'll be transparent about our thinking.
  4. Decision - We'll confirm in writing whether we can offer a placement and, if so, the proposed terms, start date, and next steps for admission planning.
  5. Admission planning - If agreed, we'll work with you to plan a thorough, child-centred admission - including an introductory visit where possible.
OUT OF HOURS

Need to reach us urgently?

For genuinely urgent placements, submit the referral form or email us directly. Do not wait — we monitor all enquiries at all times.

info@newpathcare.org

Referrals monitored 24/7